Privacy Policy

EU General Data Protection Regulation (GDPR) + Data Protection Act 2018 (DPA)

In compliance with the GDPR and the DPA all information will be treated confidentially and will not be shared with any other organisation without your explicit and informed consent. London’s Calling Ltd (“London’s Calling”, “LDNCall”, “we,” “us,” “our,” or the “Company”) is committed to protecting the privacy of individuals who visit the Company’s Web sites (“Visitors”), individuals who register to use paid-for training or as a recruitment consultancy as defined below (“Customers”). This Privacy Statement describes London’s Calling privacy practices in relation to the use of the Company’s Web sites and the related services offered by London’s Calling, as well as individuals’ choices regarding use, access and correction of person. If you have questions or complaints regarding our Privacy Statement or associated practices, please contact us at [email protected].

Who we are

London’s Calling Ltd is a community company whose website is: LondonsCalling.net

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Google Analytics

To collect standard internet log information and details of visitor behaviour patterns. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. We do this to find out things such as the number of visitors to the various parts of the site. We will make it clear when we collect personal information and will explain what we intend to do with it.

Security and performance

London’s Calling uses a third-party service – Systemised to help maintain the security and performance of the Supermums website. To deliver this service it processes the IP addresses of visitors to the website.

MailChimp

At London’s Calling we use Mailchimp as an email marketing tool. With MailChimp, we can send one email to many people at one time. MailChimp is used by businesses of all sizes, non-profits and individuals.

EventBrite

If you purchase a ticket for an event from us your information will be stored in EventBrite. The eventbrite privacy policy can be found here

Attendify

If you purchase a ticket basic information including your name and email will be passed to Attendify to allow you to interact with others during our events. The Attendify privacy policy can be found here. By default your information will not be shared with any other attendees unless you activate your account on attendify.

 

Queries related to Data Management

Your rights

Under the Data Protection Act 1998, you have rights as an individual which you can exercise in relation to the information, we hold about you.

Complaints or queries

London’s Calling always aim to meet the highest standards when collecting and using personal information. For this reason we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures. This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of London’s Calling collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below. If you want to make a complaint about the way we have processed your personal information, you can contact us at [email protected]

Access to personal information

Supermums Training and Supermums Consulting tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 2018. If we do hold information about you, we will:

  • Give you a description of it
  • Tell you why we are holding it
  • Tell you who it could be disclosed to
  • Let you have a copy of the information in an intelligible form.

To make a request to London’s Calling for any personal information we may hold please put the request in writing via email or write to the address provided below at the end of this document. If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone. If we do hold information about you, you can ask us to correct any mistakes.

Security

London’s Calling uses robust security measures to protect Data about its Customers. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 6th Jan 2021 London’s Calling Ltd reserves the right to change this Privacy Statement. London’s Calling Ltd will provide notification of the material changes to this Privacy Statement through the Company’s websites at least thirty (30) business days prior to the change taking effect. How to contact us: If you want to request information about our Privacy Policy you can email us at [email protected] or write to: London’s Calling Ltd, Wimbletech – Zone 1, Wimbledon Hill Road, London, United Kingdom, SW19 7NB