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Communicating clearly with stakeholders is a fundamental skill that Salesforce architects must master in order to succeed. In this presentation I will show how to use diagrams to increase engagement and clarity. We will look at how to extract requirements, as well as examples of diagrams that can be used to meet different objectives. I will also share information on reference diagrams available from Salesforce, tools, templates and shape libraries that I use to create stunning diagrams!
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Matthew Morris