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While Person Account was originally designed to be used in B2C contexts, companies using Salesforce and dealing directly with consumers often are reluctant to activate and configure it. It’s regrettable but the truth is that there are effectively pros and cons to consider when using Person Account.
This session provides a pragmatic look at Person Account to understand how it works and discuss use cases and alternatives. Some of the information is provided by Salesforce product management team and is hard to find.
If you’re a Salesforce consultant or an experienced administrator and you are hesitant when designing Salesforce solutions using Person Account then this session is for you.
Fabrice Cathala