Ian Gotts Ian summarized in 3 numbers
– 10: He’s a passionate educator and has written 10 books on Salesforce, business analysis, and compliance.
– 20: He’s been a Salesforce customer since 2002 and was a speaker at the first UK “Dreamforce” which was Marc, 3 customers and 120 delegates!!
– 30: He’s been a business analyst since 1986 when he drew his first UPN process map working for Accenture. Since then he’s been talking about the importance of business analysis at events around the world.
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